Privacy Policy
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Privacy Policy and Terms of Use
Web Site Privacy Policy
We want you to enjoy your visit to DunkinBrands.com. Any information you share with us will be carefully guarded through our use of industry-standard security software to encrypt your personal and financial information. Please read on for more details about our privacy policy.
Baskin-Robbins Incorporated and Dunkin' Donuts Incorporated (sometimes collectively referred to as "Dunkin' Brands ") reserve the right to change this privacy policy at any time. Be sure to check this page periodically for updates. This policy applies only to personal information collected online at DunkinBrands.com and does not apply to information collected offline by Dunkin' Brands.
What kind of information we may ask for:
Surveys. From time-to-time we may post surveys on our site. The surveys may request demographic information (such as age range, gender, areas of interest, and familiarity with our products and services) and customer feedback. Participation in these requests is completely voluntary and with each request you will have the choice of whether or not to disclose information. Such survey information will be used to improve the overall experience on DunkinBrands.com.
Resumes. If you are interested in applying for a job with Dunkin' Brands, please visit the Careers at Dunkin' Brands area of this site. Also please note that this web site is presented by Dunkin' Brands, the franchisor of the Baskin-Robbins and Dunkin' Donuts restaurant systems. Most of our Baskin-Robbins and Dunkin' Donuts retail stores are independently owned and operated.
Aggregate Information. We collect Aggregate Information about you and your use of our web site whenever you visit us online. For instance, we may collect various forms of "click stream" information such as entry and exit points for our web site (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our web site, our servers automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web.
We also use third-party software that tracks traffic directed to DunkinBrands.com from affiliate web sites.
This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that such information does not personally identify you. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. If we do correlate any Aggregate Information to you, such information will be treated like any other Personal Information under this policy.
Disclosures
We won't give any of your personal information to anyone outside of Dunkin' Brands, other than our agents who may need, for example, to respond to your requests or inquiries, or help us improve our products or web site. We require our agents to respect our privacy practices and not use your personal information for purposes other than to carry out our instructions.
Dunkin' Brands reserves the right to use or disclose any information as needed to satisfy any law, regulation, or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
Company Sale
Information collected through our web site is considered a trade secret of Dunkin' Brands. As the owner of such information, we may disclose or sell such information as an asset of Dunkin' Brands in conjunction with the sale to a third party of Dunkin' Brands or a portion of our assets.
Franchising Information
We are currently seeking qualified, motivated franchisee candidates for a number of available U.S. markets. For franchise information on Dunkin' Donuts and Baskin-Robbins, please visit our franchising page. The franchising sites collect personal information from candidates. Please note that the privacy policy of the franchising sites, not the DunkinBrands.com privacy policy, applies to the franchising sites.
Children's Information
Dunkin' Brands recognizes the importance of protecting the privacy of children. We will not knowingly collect any personally identifiable information from children under the age of thirteen years. When a user discloses personal information on DunkinBrands.com, the user is representing to us that he or she is an adult. If a child has provided DunkinBrands.com with personally identifiable information, we ask that a parent or guardian call Consumer Care at 1-800-859-5339, and we will delete the child's information from our records.
Cookies
Like many other web sites, we use "cookie" technology to improve your experience at our site. Cookies are small pieces of data that we place in your computer's browser to store your preferences. Cookies are not themselves personally identifiable, but may be linked to personal information that you provide to us through your interaction at our site.
Links
You may find that it is possible to "hot-link" from other web sites to this web site, the official Dunkin' Brands Web site, or from this web site to other web sites. Those other web sites are not under our control. Dunkin' Brands is not responsible for the privacy practices or the content of other web sites. You should consult the privacy policy of the site to or from which you link to determine the information practices of that site.
Contact Us
If you have any questions regarding our privacy practices, you can call Consumer Care at 1-800-859-5339, or you can write to us at Customer Service, Dunkin' Brands, 130 Royall Street, Canton, MA 02021.
Web Site Terms of Use
Your use of this site constitutes your acceptance of the following Usage Agreement. Please read it carefully.
Do not use the site if you do not agree to be bound by these terms. Be sure to check this page periodically for updates, as your continued use of the site signifies your acceptance of any changed items.
COPYRIGHT AND TRADEMARK . Unless otherwise noted, all materials on this site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by Baskin-Robbins Incorporated and/or Dunkin' Donuts Incorporated. (sometimes collectively referred to as "Dunkin' Brands") or their parent, subsidiaries and affiliates or by other parties that have licensed their material to Dunkin' Brands.
Dunkin' Brands marks on this site represent some of the marks currently owned or controlled in the United States and/or in one or more other countries by Dunkin' Brands or under license to Dunkin' Brands. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all Dunkin' Brands worldwide proprietary ownership rights, and Dunkin' Brands may own or control other proprietary rights in one or more countries outside of the United States.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Dunkin' Brands. You may not use the Dunkin' Brands web site for any purpose that is unlawful or prohibited by this agreement, or cause damage on or through the Dunkin' Brands web site.
LIMITATION OF LIABILITY. Under no circumstances shall Dunkin' Brands be liable for any damages or injury, including any direct, special, incidental, consequential, punitive or other damages, that may result from the use of, or the inability to use, the web site or any materials in this site, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of the web site or information available in the web site. Dunkin' Brands shall not be liable even if Dunkin' Brands or a Dunkin' Brands authorized representative has been advised of the possibility of such damages. These include but are not limited to damages or injury caused by error, omission, interruption, defect, failure of performance, delay in operation or transmission, line failure or computer virus, worm, trojan horse or other harmful component.
LINKS. You may find that it is possible to "hot-link" from other wweb sites to this web site, which is the official Dunkin' Brands web site. Those other web sites are not under our control. We cannot determine the content of those web sites and do not know whether the statements made in those web sites are true or false, even if someone from our company occasionally visits those web sites, is quoted, or leaves a comment. We are not responsible for the accuracy or reliability of the information on those web sites and cannot vouch for the data, opinions, advice or statements made there. Even if we visit those web sites, we cannot be responsible for updating or correcting false or misleading information on any third-party web site. Further, we are not responsible for the goods or services that may be offered on other web sites.
FEEDBACK AND SUBMISSIONS. Unfortunately, under our corporate contracts Dunkin' Brands is unable to accept unsolicited ideas. Any material you submit to this site will be deemed a grant of a royalty free non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate, create derivative works from and distribute these materials throughout the universe in any medium and through any methods of distribution, transmission and display whether now known or hereafter devised. In addition, you warrant that all so-called "moral rights" have been waived.
DISCLAIMER. EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO OUR PRODUCTS, ALL CONTENTS OF THE SITE ARE OFFERED ON AN "AS IS" BASIS WITHOUT ANY WARRANTY WHATSOEVER EITHER EXPRESS OR IMPLIED. DUNKIN' BRANDS MAKES NO REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
DUNKIN' BRANDS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS WEB SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. WHILE WE MAKE REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ABOUT Dunkin' Brands ON THIS SITE, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THIS SITE CONTAINS ALL THE RELEVANT INFORMATION AVAILABLE ABOUT DUNKIN' BRANDS. DUNKIN' BRANDS UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE CURRENCY OF SUCH INFORMATION. IN PARTICULAR, IF YOU ARE MAKING AN INVESTMENT DECISION REGARDING DUNKIN' BRANDS, PLEASE CONSULT A NUMBER OF DIFFERENT SOURCES, INCLUDING FILINGS WITH THE SECURITIES AND EXCHANGE COMMISSION.
UNDER NO CIRCUMSTANCES SHALL DUNKIN' BRANDS BE LIABLE FOR ANY DAMAGES OR INJURY, INCLUDING ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER DAMAGES, THAT MAY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE WEB SITE OR ANY MATERIALS IN THIS SITE, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE WEB SITE OR INFORMATION AVAILABLE IN THE WEB SITE. DUNKIN' BRANDS SHALL NOT BE LIABLE EVEN IF DUNKIN' BRANDS OR AN DUNKIN' BRANDS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE INCLUDE BUT ARE NOT LIMITED TO DAMAGES OR INJURY CAUSED BY ERROR, OMISSION, INTERRUPTION, DEFECT, FAILURE OF PERFORMANCE, DELAY IN OPERATION OR TRANSMISSION, LINE FAILURE OR COMPUTER VIRUS, WORM, TROJAN HORSE OR OTHER HARMFUL COMPONENT.
Applicable law may not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations or exclusions may not apply to you. However, in no event shall Dunkin' Brands' total liability to you for damages, losses, and causes of action whether in contract or tort (including, but not limited to, negligence, or otherwise) exceed the amount paid by you, if any, for accessing this site.
ADDITIONAL TERMS. Certain products or services offered by this web site, and certain areas within this web site may be governed by additional terms of use and/or other agreements ("Additional Terms") presented in conjunction with those products or services. You must agree to these Additional Terms before using those areas. The Additional Terms and this Terms of Use shall apply equally. In the event of an irreconcilable inconsistency between the Additional Terms and this Terms of Use, the Additional Terms shall control.
PRIVACY AND CHILDREN'S INFORMATION.
We will not knowingly collect any personally identifiable information from children under the age of thirteen years. When a user discloses personal information on DunkinBrandsinc.com, the user is representing to us that he or she is an adult. Please see our privacy policy for more information.
GEOGRAPHIC SCOPE OF SITE. Dunkin' Brands controls and operates this web site from within the United States of America. Unless otherwise specified on or by this web site, this web site is intended to promote only those Dunkin' Brands products that are sold by Dunkin' Brands in the United States and its territories, and Dunkin' Brands makes no representation that materials in this web site or the products described thereby are appropriate or available for use in other locations. All visitors to this web site are responsible for compliance with all local laws applicable to them with respect to the content and operation of this web site.
NO WAIVER. No failure on the part of Dunkin' Brands to enforce any part of these Terms of Use shall constitute a waiver of any of Dunkin' Brands rights under these Terms of Use whether for past or future actions on the part of any person. Neither the receipt of any funds by Dunkin' Brands nor the reliance of any person on Dunkin' Brands' actions shall be deemed to constitute a waiver of any part of these Terms of Use. Only a specific, written waiver signed by an authorized representative of Dunkin' Brands shall have any legal effect whatsoever.
JURISDICTIONAL AND APPLICABLE LAW. Any dispute arising from these Terms of Use shall be resolved exclusively in the state and federal courts of the Commonwealth of Massachusetts. These Terms of Use and any disputes arising under or related to these Terms of Use (whether for breach of contract, tortious conduct or otherwise) will be governed by the laws of the Commonwealth of Massachusetts, without reference to its conflicts of law principles. Dunkin' Brands makes no representation that materials in this site are appropriate or available for use in other locations. If you access this site from outside the United States, be advised this site may contain references to products and services that are not available or are prohibited in your country.